Welcome to Happy Head! If you’re eager to uncover personalized insights into your hair health with the StrandIQ™ System DNA Starter Kit, you’re likely wondering about the timeline for the entire process. While the duration can vary depending on shipping, lab processing, and individual factors, we’ve created this guide to provide a clear picture of what to expect at each stage.
Your Journey with StrandIQ™: A Step-by-Step Timeline
The StrandIQ™ System DNA Starter Kit leverages advanced genetic analysis to reveal your unique hair biology, offering tailored wellness insights for your hair care routine. Let’s walk through the process and the typical time each step takes.
1. Ordering and Receiving Your Kit
This first step generally takes 3 to 7 business days. After you place your order, we’ll ship your StrandIQ™ DNA Starter Kit directly to your address. Standard shipping within the U.S. often takes 3 to 5 business days, though this can vary based on your location.
2. Collecting Your DNA Sample
This quick step takes just 5 to 10 minutes. Your kit includes a sterile swab, buffer solution, resealable bag, and simple instructions. Collecting your DNA sample at home is easy—swab the inside of your cheek, seal it in the vial, and pack it for return. You’ll be finished in no time!
3. Sending Your Sample Back to Us
Returning your sample typically takes another 3 to 7 business days. Once you’ve collected your DNA, place it in the provided bubble-wrap mailing bag with the pre-printed return label and drop it off at a mailing location. Return shipping within the U.S. usually takes 3 to 5 business days. The sooner you send it back, the faster we can begin processing Remember to keep the box your kit came in, as it contains the QR code needed for registration of your reports.
4. Lab Processing and Genetic Analysis
The analysis stage generally lasts 2 to 4 weeks. After your sample reaches our CLIA-certified lab, our team analyzes your DNA using CAP-accredited protocols. We assess 33 hair, scalp, and micronutrient traits for your Hair & Scalp Report, along with 14 to 16 traits related to medication sensitivity and baldness patterns for your Treatment Insights Report. This in-depth process usually spans 2 to 4 weeks, though it can vary based on lab volume or sample quality. If a new sample is needed due to insufficient DNA, we’ll contact you, which could add a little more time.
5. Receiving Your Personalized Reports
You’ll receive your reports within 1 to 2 days after processing is complete. Once the analysis is finalized, we’ll deliver your personalized Hair & Scalp Report as a registered PDF and your Treatment Insights Report as a downloadable PDF (requiring registration). These are sent electronically via email or through a secure online portal, so you’ll have access almost immediately after processing.
6. Optional Free Dermatologist Consultation (If Needed)
If you’re interested in further guidance, after receiving your results, we encourage you to reach out to us to start the consultation process. By connecting with our team, you can schedule a free dermatologist consultation to discuss your personalized insights and explore treatment options. As an added benefit, you’ll also receive a free bottle of your first month’s Rx treatment (or adjustments, if applicable) when you begin this process. Simply contact us through our support channels, and we’ll arrange a convenient time for your consultation.
If you choose this option, it may take 5 to 7 days to receive your your custom Rx, depending on scheduling.
Total Estimated Time
From the moment you order your kit to receiving your personalized reports, the entire process usually spans 4 to 6 weeks, assuming everything proceeds smoothly. Breaking it down, ordering and receiving the kit takes 3 to 7 days, sample collection is done in less than a day, return shipping takes another 3 to 7 days, lab processing lasts 14 to 28 days, and report delivery happens within 1 to 2 days. If you schedule a consultation, plan for an additional 5 to 7 days.
What Could Affect Your Timeline?
While we aim to keep the process efficient, certain factors might influence the duration. Shipping delays due to holidays, weather, or postal service issues can affect how quickly you receive your kit or how fast your sample reaches us. Sample quality is another consideration—if your DNA sample isn’t sufficient for analysis, we may request a new one, potentially adding 1 to 2 weeks. Lab volume during peak periods might extend processing beyond the standard 2 to 4 weeks.
How to Keep the Process Moving Smoothly
We’re committed to helping you get your results as quickly as possible. To avoid delays, carefully follow the instruction card in your kit when collecting your sample to ensure it’s usable. Mail your sample back immediately after collection using the provided return label. Stay updated by checking your email or account page for news on your report status or any requests from our team.
Wrapping Up
With the StrandIQ™ System DNA Starter Kit, you’re on the path to discovering personalized insights about your hair health in just 4 to 6 weeks from order to results. Supported by cutting-edge genetic science and processed with the highest standards, your journey with Happy Head focuses on precision and care. While some aspects like shipping and lab analysis are outside your control, following the instructions and acting promptly will help ensure a smooth experience.
Have questions about your order or need a status update? Feel free to contact us here.
Ready to begin your hair wellness journey? Order your StrandIQ™ System DNA Starter Kit today and take the first step toward a personalized hair care routine with no more guesswork.